Cookie Policy

Last updated: December 2, 2024

Consent Required

We will not place any non-essential cookies on your device until you have provided explicit consent through our cookie banner. Essential cookies necessary for the platform to function will be set based on our legitimate interest.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

This policy explains what cookies we use, why we use them, and how you can manage your cookie preferences in compliance with GDPR (EU), UK GDPR, ePrivacy Directive, and CCPA/CPRA (California).

Legal Basis for Cookies

Essential Cookies - Legitimate Interest

We use essential cookies under our legitimate interest (Article 6(1)(f) GDPR) to provide the service you've requested. These cookies are necessary for the website to function and cannot be switched off.

Non-Essential Cookies - Consent Required

We use analytics, functional, and third-party cookies only where you have provided explicit consent (Article 6(1)(a) GDPR). These cookies will not be placed until you click "Accept" on our cookie banner.

Cookies We Use

Essential Cookies (No Consent Required)

Required for the platform to function properly.

Cookie NamePurposeDuration
__clerk_db_jwtAuthentication and login statusSession
__sessionSession management24 hours
csrf_tokenSecurity and form protectionSession
cookie_consentStores your cookie preferences1 year

Analytics Cookies (Consent Required)

Help us understand how visitors use our platform.

Cookie NamePurposeDuration
ph_[identifier]PostHog analytics tracking1 year
_gaGoogle Analytics (if enabled)2 years
_gidGoogle Analytics session24 hours

Note: Google Analytics may transfer data outside the UK/EU. We use Standard Contractual Clauses for such transfers.

Functional Cookies (Consent Required)

Enhance your experience with personalized features.

Cookie NamePurposeDuration
theme_preferenceLight/dark mode selection1 year
sidebar_stateDashboard layout preferences30 days
localeLanguage preference1 year

Third-Party Cookies (Consent Required)

Set by our trusted service providers for specific purposes.

Stripe

Purpose: Payment processing, fraud prevention, transaction tracking

Duration: Session to 1 year

View Stripe Privacy Policy →

Clerk

Purpose: Secure authentication, session management, user verification

Duration: Session to 30 days

View Clerk Privacy Policy →

Convex

Purpose: Real-time data synchronization, database operations

Duration: Session

View Convex Privacy Policy →

PostHog

Purpose: Product analytics, user behavior tracking, feature usage

Duration: 1 year

View PostHog Privacy Policy →

Your Rights and Cookie Management

Consent Withdrawal

You can change or withdraw your consent at any time through:

  • Our cookie settings tool (click the cookie icon in the bottom-left corner)
  • Your browser settings to block or delete cookies
  • Contacting us at privacy@nunterei.com

Browser Controls

You can control cookies through your browser settings:

Important Notice

Blocking essential cookies may prevent you from using certain features of our platform, including login, payment processing, and security features.

Region-Specific Rights

European Union & United Kingdom

Under GDPR and UK GDPR, you have the right to:

  • Withdraw consent at any time
  • Access information about cookies we use
  • Request deletion of cookie data
  • Object to processing based on legitimate interests
  • Lodge a complaint with your supervisory authority

California, United States

Under CCPA/CPRA, California residents have the right to:

  • Opt-out of the sale or sharing of personal information
  • Know what personal information is collected through cookies
  • Request deletion of personal information
  • Non-discrimination for exercising privacy rights

Do Not Sell/Share: We do not sell or share personal information collected through cookies for monetary consideration. However, some third-party cookies may constitute "sharing" under CPRA. You can opt-out through our cookie settings.

Other Regions

If you are located in other regions, you may have additional rights under local privacy laws. Contact us at privacy@nunterei.com for region-specific information.

Children's Privacy

Our platform is not intended for children under 16 (or 13 in some jurisdictions). We do not knowingly collect information from children through cookies. If you believe we have collected information from a child, please contact us immediately.

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting a prominent notice on our platform
  • Updating the "Last updated" date at the top of this policy
  • Requesting fresh consent for new cookie uses

Contact Us

For questions about our use of cookies or to exercise your rights:

Data Protection Officer

Email: dpo@nunterei.com

Privacy Team

Email: privacy@nunterei.com

Postal Address

Nunterei Ltd.
Data Protection Department
[Your Company Address]

EU/UK Representatives:
EU: [EU Representative Name and Contact]
UK: [UK Representative Name and Contact]

© 2025 Nunterei. All rights reserved.